Troubleshooting & FAQs

Commonly asked questions and troubleshooting tips

54 articles in this collection
Written by David Belove, Tam Tran, Dustin Levi and 3 others

Roadmap: Data Deploy option in development

Copado is developing a version of our Data Deploy add on for Essentials+

Written by David Belove
Updated over a week ago

Does a user have to configure the Salesforce Metadata API in Essentials?

Configuration of Salesforce Metadata API.

Written by Dustin Levi
Updated over a week ago

Known Issues

Written by Tam Tran
Updated over a week ago

Merge Conflict Detection and Resolution

Copado Essentials+ offers a new way to detect and manage merge conflicts during your deployment process

Written by Garrett Meeks
Updated over a week ago

If I’m making destructive changes to an org that is also connected to a branch or feature branch in Git, does it delete everything at once?

How destructive deployments work with your repository.

Written by Dustin Levi
Updated over a week ago

How do you fire off notifications when things happen/are completed?

How Copado notifies and keep you updated throughout your deployment process.

Written by Dustin Levi
Updated over a week ago

Profile/Org IP restrictions. Set up org connection for Copado Essentials - Reserved IP Address Whitelisting

IP address whitelist, reserved IP Address

Written by Tam Tran
Updated over a week ago

How does the metadata sync feature work? Is this only for specific objects and data? (Deployments, Environments, Credentials, User Stories, etc?)

If you're interested in how much Salesforce Metadata can be synced into Copado Essentials.

Written by Dustin Levi
Updated over a week ago

Known issue while deploying Live Chat Button: "Required fields are missing: [RoutingType]"

Written by Tam Tran
Updated over a week ago

Group, group members deployments

Written by Tam Tran
Updated over a week ago

Common Salesforce Deployment Errors

Invalid api version:42.0

Written by Tam Tran
Updated over a week ago

Cannot set sharingModel to ControlledByParent on a CustomObject without a MasterDetail relationship field

Written by Tam Tran
Updated over a week ago

The version of the flow you're updating is active and can't be overwritten.

Written by Tam Tran
Updated over a week ago

Cannot change which global value set this picklist uses.

Written by Tam Tran
Updated over a week ago

FAQ

Rollback and backup options

Essentials+ offers several rollback options.

Written by David Belove
Updated over a week ago

Essentials Support for Salesforce v54

Essentials support for Salesforce Spring '22 Release v54

Written by David Belove
Updated over a week ago

How to create an SSO URL

Written by David Belove
Updated over a week ago

Merging Work Items

How to Merge Work Items

Written by Jacob Stein
Updated over a week ago

How can you position a Hot Fix org for late stage quick fixes?

If you're look to use a Hot Fix org for quick fixes and back deployments. Here's some tips.

Written by Dustin Levi
Updated over a week ago

How to roll back a deployment.

Use the Essentials+ CI Deployment Rollback feature to rollback a deployment.

Written by David Belove
Updated over a week ago

Deploying Lightning Email Templates

Essentials now supports the deployment of Lightning Email Templates.

Written by Scott Sherwood
Updated over a week ago

Can you create a work item and start it from an org in the middle of a deployment pipeline?

Starting a work item in the middle of a pipeline.

Written by Dustin Levi
Updated over a week ago

Can I set up connection to orgs that I do not have admin access ?

Written by Tam Tran
Updated over a week ago

Can I view Copado Essentials deployments in the inbound & outbound change set view?

Written by Tam Tran
Updated over a week ago

How do you handle back deployments?

How to do back deployments (aka, back promotions or sync dev orgs).

Written by Dustin Levi
Updated over a week ago

How can I associate a work item with JIRA or Azure DevOps?

The simple process of connecting JIRA or Azure to Copado Essentials.

Written by Dustin Levi
Updated over a week ago

Can I use Copado Essentials to deploy across unrelated organizations?

You can use Copado Essentials to deploy across unrelated organizations.

Written by Tam Tran
Updated over a week ago

Can you overwrite within a feature branch?

Use this if you're concerned about feature branch & its capabilities.

Written by Dustin Levi
Updated over a week ago

If I provision a brand new SF Org, how do I push or deploy everything? Not just a change set.

If you're interested in Wildcards and the extra functionality it provides you.

Written by Dustin Levi
Updated over a week ago

Can our team share the same organization list?

Copado Essentials and Essentials+ allow teams to share orgs, a Git repository, deployments, CI jobs, work items, and pipelines.

Written by Dustin Levi
Updated over a week ago

Bitbucket--how does it work with Copado?

How Copado supports Bitbucket.

Written by Dustin Levi
Updated over a week ago

Can you run unit tests with Essentials?

The types of testing available for you within Essentials.

Written by Dustin Levi
Updated over a week ago

Is it possible to have different streams of work items for different customers?

How pipelines work within Copado Essentials.

Written by Dustin Levi
Updated over a week ago

I have installed the package in a few DEV orgs to test and it looks like there is only 1 license per environment. Is this correct for the managed package free version? Is the same limit with the Essentials version?

Adding users is simple to do with Copado, here's how.

Written by Dustin Levi
Updated over a week ago

Is there any way to detect a merge conflict when using Development Pipelines with Work Items method?

Explaining the limitations of Work Items when it comes conflict resolution.

Written by Dustin Levi
Updated over a week ago

JACOB: Are changes to a merged work item reflected in Git?

If you're merging work items or deployments, but wondering how it affects Git branches.

Written by Dustin Levi
Updated over a week ago

How do destructive changes work?

Support for destructive changes.

Written by Dustin Levi
Updated over a week ago

Profiles and their updated fields & permissions are scary for us to deploy, how does your tool address that?

Easing the fears of updating your profiles and permission set.

Written by Dustin Levi
Updated over a week ago

These Git. feature branches look pretty generic, how do we know when there’s a conflict if we’re working exclusively out of Copado?

The explanation behind why Copado creates "generic" feature branches.

Written by Dustin Levi
Updated over a week ago

Our auditors will want to see what was deployed, who deployed it, and what tickets justified the deployments. How can we report on that info and export it for the auditors' review?

The importance of the History tab in Copado Essentials

Written by Dustin Levi
Updated over a week ago

As a part of the change sets in our SF org, they have some built in tests that try to run every unit test possible. Is it possible to only run unit tests of what’s been changed or modified in the change set in Copado?

How to specify/narrow down which particular unit tests you want to run.

Written by Dustin Levi
Updated over a week ago

Where do you connect Git branches to your sandboxes?

How to tie your pipelines and the Orgs included directly to their correct Git branches.

Written by Dustin Levi
Updated over a week ago

How does Copado connect to Salesforce orgs? Does it connect through each user's own Salesforce user account, or does it use a dedicated service account for all Copado users?

Connecting Salesforce Orgs to Essentials

Written by Dustin Levi
Updated over a week ago

Wildcards cannot be used to select managed packages

Wildcard use with manage package limitation

Written by Dustin Levi
Updated over a week ago

What’s the difference between “Review Changes” & “Commit to Branch”?

A deeper dive into how an Org-to-Git deployment works.

Written by Dustin Levi
Updated over a week ago

How can we allow another team member to deploy to production without being able to build deployments?

Written by Dustin Levi
Updated over a week ago

How do destructive changes work?

The options you have when it comes to making destructive changes.

Written by Dustin Levi
Updated over a week ago

Is there a way to prevent team members from performing org-to-org deployments?

The best practices for preventing team members to perform org-to-org deployments.

Written by Dustin Levi
Updated over a week ago

So, we set up a few of these pipelines and we have 2 sandboxes. Is there a way of merging these sandboxes?

How to merge your work items and the metadata within them.

Written by Dustin Levi
Updated over a week ago

Is it possible to use Webhooks with your Git repository?

Details on using web hooks & CI jobs to automate your validation & deployment processes.

Written by Dustin Levi
Updated over a week ago

How do I kick off an Essentials+ trial?

If you're interested in an Essentials+ trial, this is how you initiate the start of it.

Written by Dustin Levi
Updated over a week ago

Can you schedule when the deployments are deployed?

How to automate your validation & deployment process.

Written by Dustin Levi
Updated over a week ago

It seems like there are two ways of using Copado: either install the managed package in a Salesforce environment or use the online Essentials tool. Is there a sync or connection between these two solutions?

The methodology and differences between Copado Essentials & Copado CI/CD.

Written by Dustin Levi
Updated over a week ago

When using a deployment to commit any metadata directly to Git, I don’t see a button to validate like I usually do. Can I still validate before I commit to Git?

Showcasing how you still have the ability to validate, even when your committing to Git.

Written by Dustin Levi
Updated over a week ago